Policy, billing, and claims built for the complexity of professional liability

OneShield puts professional liability writers on a single, configurable core system, so the full policy lifecycle runs on one data model instead of scattering across point tools. Launch new products, adjust rules, and handle complex claims through configuration, not long development cycles.

Advantage

Tailored Risk Management

In the realm of professional liability insurance, precise risk assessment is paramount. OneShield supports multiple rating units based on area of practice, specialties, and professional exposures (e.g., billable hours, employment status, years in practice, hospital beds, etc.).

Configurability & Adaptability

Adapt to evolving market conditions and client demands seamlessly. Our highly configurable platform allows you to tailor your underwriting processes, coverage offerings, and policy management to meet the specific needs of your professional liability business.

Multi-Channel Distribution

Expand your market reach by engaging customers through various distribution channels, including affinity groups, professional organizations, brokers, agents, and digital platforms. Our advanced insurance solutions support multi-channel distribution to connect with your audience effectively.

Advanced Analytics and Reporting

Gain a comprehensive view of your professional liability book with interactive dashboards and detailed reporting. Track claims trends, monitor policy performance, and generate regulatory reports to support informed underwriting decisions.

Enhanced Customer Engagement

Strengthen your relationships with policyholders through self-service portals and personalized communication, including certificates of insurance. Enhance customer satisfaction and loyalty in the professional liability insurance sector.

Single Platform

Our robust suite of insurance software solutions, encompassing policy, billing, rating, and claims capabilities, is seamlessly integrated into a unified platform for streamlined operations and enhanced efficiency.

Implementation Success

Rapid delivery of a Minimum Lovable Product (MLP) through the effective fusion of our technology and deep insurance domain knowledge, ensuring swift speed-to-value for clients.

All-Inclusive Pricing Model

Our annual license fee can encompass software, maintenance, hosting, implementation, and upgrades. This pricing model alleviates variable fees, such as large upfront implementation costs and upgrades, in favor of a predictable annualized price.

Functionality Highlights

OneShield’s Policy, Billing, and Claims Administration Solutions offer the following key features tailored to professional liability insurers:

Policy

Policy Management

Key functionality:

• Manage customer/entity data at an account and policy level, including relationships of customers across accounts, through the full policy lifecycle.
• Support for admitted and non-admitted products, including primary and excess coverage.
• Reinsurance tracking capabilities.
• Large schedule management to import facility and professional risk information.
• Configurable policy options and coverages, including ERP.
• Support for master policies.
• Specialized underwriting and policy issuance for professional service-related risks, including professionals and organizations.
• Ability to override premiums at the policy, coverage, and rating factor level.

Billing

Billing and Accounting

Key functionality:

• Flexible billing options for premium collection.
• Split bill and multi-payor functionality.
• Automated invoicing and premium calculations, both professional and organization bill.
• Integration with General Ledger financial systems and payment processors.
• Account bill administration and reconciliation.

Claims

Claims Management

Key functionality:

• Incident tracking is independent of claim creation.
• Integration with third-party claims adjusters and experts.
• Comprehensive litigation tracking and management, including budgets.
• Comprehensive claims handling for specialty risks.
• Assignment administration to internal and/or external parties through tasks, diaries, and notes.
• Streamlined claims processing for efficient resolution.
• Management of multiple coverages, including ERP.
• Reserve and payment administration.

Analytics

Analytics & Reporting

Key functionality:

• Real-time analytics for risk assessment and pricing.
• Comprehensive reporting for regulatory compliance.
• Robust business intelligence capabilities.
• Data-driven insights for strategic decision-making.

Customer Engagement

Customer Engagement

Key functionality:

• Self-service portals for policyholders and partners.
• Enhanced customer satisfaction and loyalty.
• Personalized communication to build strong relationships.