OneShield Enterprise: Policy, Billing & Claims Platform
INTELLIGENT INSURANCE OPERATIONS
OneShield
Enterprise
Policy, billing, claims, and reinsurance unified, with AI built in and backed by a white-glove partnership.
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60+ lines of business
Personal, commercial, specialty
One data model
Policy, billing, claims, reinsurance
Run it your way
Fully self-sufficient or fully managed
Pre-Built to Start, Yours to Configure
A library of pre-built workflows, rules, and line-of-business content defines what works on day one. From there, OneShield Designer lets business and technical users change products, rules, workflows, and screens without custom code, so your roadmap does not queue behind a development cycle.
- Pre-built use cases define end-to-end functionality available on day one
- Role-based design tools let teams collaborate without waiting on developers
- Extend and personalize the application with OneShield Designer, no custom code required
- Customer-centric views and a carrier workbench give full visibility across the policyholder lifecycle
Policy Administration, Billing, and Claims in One System
OneShield Enterprise is a policy administration system that includes billing and claims as part of the same product, not as separate systems joined by an integration layer. Policy administration, rating, billing, claims, reinsurance, and relationship management share one data model, so information moves between them in real time with no middleware and no re-keying. License the full suite, or start with individual modules and add the rest later.
Policy Administration
Automate every insurance transaction across personal, commercial, and specialty products, from new business and renewals to endorsements and cancellations.
Billing
A complete payment and receivables system that streamlines invoicing, reconciliation, and reporting while keeping pace with changing customer expectations.
Rating
Support multiple writing and rating companies with full version control, no matter how many active rate books or filing adoptions you manage.
Claims
Manage claims from FNOL to file closure at the incident level, one step above individual claims, so you can detect fraud sooner, act on loss control, and deliver a better customer experience.
Relationship Management
Track agents, brokers, vendors, and claimants in one central repository, with full partner hierarchy, licensing, and account history built in.
Built In, Not Bolted On
Reinsurance
Get unified visibility and control over your reinsurance relationships.
Reporting
Run detailed management, financial, operational, statistical, or marketing reports across the platform.
Insurance Content
Use our library of base use cases and pre-built line-of-business content to give implementation a head start.
Modern Core, Without the Guesswork
Understand what makes a core platform genuinely modern, not just newer, and what to look for before you commit to a transformation.
Frequently Asked Questions
What makes OneShield Enterprise different from other core systems?
Our white-glove approach means dedicated strategic contacts and regular executive engagement throughout your journey. Unlike with larger competitors, you work directly with our product and insurance experts. Our unified data model and single configuration tool eliminate the complexity of managing multiple systems and vendor relationships.
What types of customers do you work with?
We support the full spectrum from startups to multi-billion-dollar carriers and MGAs. Our customers write 60+ lines of business across personal and commercial insurance, including complex specialty and E&S products.
How does your Model Office implementation work?
You receive a copy of our base system on Day 1, then work with integrated OneShield product and delivery teams to configure your specific needs. A working Model Office build, configured to your product and ready to demo, can be in place in as little as 12 weeks.
How does AI integration work with OneShield Enterprise?
AI is embedded directly into the OSE interface, including BI agents, underwriting assistants, and claims submission tools.
Can business users configure products and workflows without developer support?
Yes. OneShield Designer is a no-code/low-code configuration tool that lets both business and technical users modify products, rules, workflows, and UIs without custom development.
How does OneShield Enterprise handle reporting and data access?
Because OSE is built on a unified data model, your policy, billing, claims, and reinsurance data lives in one place rather than being siloed across separate systems.