OneShield Market Solutions

OneShield Market Solutions is a fully managed SaaS core platform for specialty and excess & surplus carriers, MGAs, and program administrators. Policy, billing, and claims run on a single system with pre-configured content for 60+ commercial and specialty lines, so you can focus on underwriting, not infrastructure.

Get to market faster with pre-built E&S content, surplus lines tax and fee automation, manuscript form support, and configurable rating. Use it as configured, or we'll tailor it to your offering and best practices.

Core capabilities for specialty lines

Designed to work the way you do, with tailorable workflows and rules suited to your business

Underwriting & Policy

Full lifecycle coverage, from submission to renewal

OMS automates the full policy lifecycle with configurable underwriting rules that route standard risks for straight-through processing and flag exceptions for review. Spreadsheet-based rating handles complex algorithms without custom code, and supports specialty lines including excess liability, excess umbrella, professional liability, cyber, commercial property, and workers' compensation.

Key features:

• Full lifecycle management: new business, endorsements, cancellations, reinstatements, and renewals
• Configurable underwriting rules with straight-through processing and manual override authority
• Spreadsheet-based rating supporting any algorithm, including NCCI workers' compensation rates
• Manuscript and dynamic forms with jurisdiction-specific rules for surplus lines compliance
• Quote versioning with unlimited quotes per submission

Billing & Accounting

Billing that handles specialty program complexity

Multi-carrier, multi-payor, and layered billing structures with automated surplus lines tax and fee calculations across jurisdictions. Built-in GL integrations and commission tracking keep financials in sync without manual reconciliation.

Key features:

• Direct bill, agency bill, and combined/account billing by carrier and program
• Automated surplus lines tax and fee calculations across jurisdictions
• Configurable payment plans: annual, semi-annual, quarterly, monthly, or custom
• Commission tracking with configurable rates per LOB, program, and producer
• Built-in integrations with general ledger systems, payment gateways, and lockbox providers

Claims Management

Built for high-severity, long-tail claims

Configurable workflows support multi-party and layered claims common in specialty lines, with litigation tracking, defense cost management, and catastrophe surge response built into the platform.

Key features:

• Multi-channel FNOL/FROI/SROI intake with automated routing and triage
• Flexible reserving and financial authority controls with coverage verification against policy terms
• Litigation tracking, settlement management, and defense cost monitoring
• Subrogation and recovery management with full lifecycle tracking

AI-Powered Capabilities

Insurance AI that accelerates real workflows

From intake through resolution, AI reduces manual review and surfaces insights across large, complex files common in specialty claims. Built for insurance, not generic automation.

Key features:

• Claims Document AI Assistant summarizes documents, generates timelines, and answers questions across claim files
• Submission AI extracts key data from incoming documents, reducing manual entry and accelerating review
• AI-driven reserve prediction and coverage verification
• Omnie virtual assistant provides 24/7 policyholder support through the customer portal

Reporting & Analytics

Portfolio visibility without the data pull

Embedded Microsoft Power BI delivers operational and portfolio visibility with standard reports out of the box and configurable dashboards for business users. A three-tier data architecture supports everything from daily operations to predictive analytics.

Key features:

• Embedded Power BI dashboards with drill-down, filtering, and mapping visualizations
• Standard operational and transactional report library, plus ad hoc reporting tools
• Real-time submission analytics, loss ratio monitoring, and catastrophe exposure reporting
• Read-only replica database available for external queries without impacting production

Comprehensive Pricing Strategy

Our annual fee includes the software license, maintenance, hosting, support, implementation, and a defined number of annual managed service hours. Upgrades ship monthly, so you're always on the latest version of OneShield Market Solutions, with known costs upfront and none of the sticker shock of typical time-and-materials implementation and support models.

• Implementation included in fees
• Annual service hours
• Monthly upgrades and enhancements
• No per-user licensing fees